Privacy Policy
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) for this website is:
Dr. med. Stracke
Internal medicine and family practice
Grüneburgweg 12
60322 Frankfurt am Main
Phone: 069 247 574 523
Email: praxis@westend-hausarzt.com
2. General information on data processing
We collect and use personal data of our patients and website visitors only insofar as this is necessary for the provision of a functional website and for medical care. The processing of personal data takes place regularly only with the consent of the data subject. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
3. Legal bases of processing
- Art. 6 (1) (a) GDPR — consent of the data subject
- Art. 6 (1) (b) GDPR — performance of a contract or pre-contractual measures
- Art. 6 (1) (c) GDPR — compliance with legal obligations
- Art. 9 (2) (h) GDPR — processing of health data for the purpose of medical diagnosis and care
- § 22 (1) (b) BDSG — special national permission for health data
4. Data deletion and storage period
Personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Storage may take place beyond this if statutory retention obligations apply (e.g. tax-relevant documents 10 years, medical records 10 years according to § 630f BGB).
5. Provision of the website and creation of log files
Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data is collected: IP address of the requesting device, date and time of access, name and URL of the file accessed, website from which access was made (referrer URL), browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
Storage takes place in log files of our system. The legal basis for the temporary storage of the data is Art. 6 (1) (f) GDPR. The data is stored for a maximum of 30 days and then deleted.
6. Use of cookies
Detailed information on the cookies used can be found in our Cookie Policy.
7. Contact form and email contact
Our website contains contact forms that can be used for electronic contact. If a user uses this option, the data entered in the input mask is transmitted to us and stored. These data are: name, contact details, the matter described and any health information you voluntarily provide.
The legal basis for the processing of the data is Art. 6 (1) (b) GDPR if the contact concerns the conclusion of a treatment contract, otherwise Art. 6 (1) (a) GDPR (consent) and Art. 9 (2) (h) GDPR for health data.
8. Online appointment booking via Doctolib
For online appointment booking we cooperate with Doctolib GmbH, Mehringdamm 51, 10961 Berlin. When you book an appointment via Doctolib, the data you provide will be processed by Doctolib on our behalf. Further information can be found in Doctolib’s privacy policy: doctolib.de/terms/agreement.
9. Rights of the data subject
You have the right at any time:
- to obtain information about your processed personal data (Art. 15 GDPR)
- to request the rectification of inaccurate personal data (Art. 16 GDPR)
- to request the erasure of your personal data (Art. 17 GDPR)
- to request the restriction of processing (Art. 18 GDPR)
- to data portability (Art. 20 GDPR)
- to object to processing (Art. 21 GDPR)
- to withdraw consent at any time (Art. 7 (3) GDPR)
- to lodge a complaint with a supervisory authority (Art. 77 GDPR)
10. Data security
We use the widespread SSL/TLS encryption procedure in conjunction with the highest encryption level supported by your browser when visiting our website.
11. Topicality and amendment of this privacy policy
This privacy policy is currently valid and was last updated in May 2026. Due to the further development of our website and offers thereon or due to changed legal or official requirements, it may become necessary to amend this privacy policy.
